Resolve Error 0x80246007: Troubleshoot and Fix

A woman sitting in front of a computer, looking confused.

What is 0x80246007?

Error Code 0x80246007 is a notification in Windows systems, alerting users to an error encountered during operations like updating Windows or downloading new features or apps from the Windows Store. This error typically means that a file needed by Windows Update or the Windows Store is damaged or missing, hindering the update or download process. For beginners, think of it as a librarian unable to find a book because it’s not where the system says it should be.

Common Causes of 0x80246007

This error may arise from various sources, including:

  • Interruptions during download or installation, leading to incomplete files.
  • Corruption within the Windows Update components.
  • Disruptions in the Background Intelligent Transfer Service (BITS), which manages background downloads.
  • Faulty or incomplete update service configurations.

How to Diagnose 0x80246007

Begin by:

  • Checking your internet connection to rule out connectivity issues.
  • Using the built-in Windows Update troubleshooter to scan for problems.
  • Viewing the system’s event logs to trace the error’s origins.
  • Confirming the status of BITS and Windows Update services in the Services applet.

Step-by-Step Solutions to Fix 0x80246007

Method 1: Run the Windows Update Troubleshooter

  • Navigate to ‘Settings’ > ‘Update & Security’ > ‘Troubleshoot’.
  • Select ‘Windows Update’ and run the troubleshooter.
  • Apply any recommended fixes.

Method 2: Restart BITS and Windows Update Services

  • Press Windows key + R, type ‘services.msc’, and press Enter to open Services.
  • Locate ‘Background Intelligent Transfer Service’, right-click it, and select ‘Stop’.
  • Find ‘Windows Update’ service, right-click, and select ‘Stop’.
  • After stopping both, restart them by right-clicking and selecting ‘Start’.

Method 3: Clear the Windows Update Cache

  • Stop the Windows Update service as described in Method 2.
  • Navigate to C:\Windows\SoftwareDistribution\Download and delete its contents.
  • Restart the Windows Update service.

Method 4: Use System File Checker (SFC)

  • Open Command Prompt as an administrator by typing ‘cmd’ in the Start menu, right-clicking on Command Prompt, and choosing ‘Run as administrator’.
  • Enter ‘sfc /scannow’ and wait for the process to finish.
  • Reboot your machine upon completion.

Advanced Troubleshooting

If these methods don’t resolve the issue, proceed with caution:

  • Try the Deployment Image Servicing and Management (DISM) tool to repair Windows images.
  • Update your device drivers through the Device Manager.
  • For advanced users, check the registry for incorrect entries, but beware: incorrect registry editing can cause serious issues.

Preventing Future 0x80246007 Issues

To keep this error at bay:

  • Regularly conduct Windows Updates to ensure system integrity.
  • Use a reliable antivirus tool to prevent malware that could corrupt system files.
  • Perform consistent backups, particularly before making significant changes to your system.

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